Arrowtechcart.com is an electronics marketplace that enables vendors to list their parts and components online through the Arrowtechcart vendor portal. We at Arrowtechcart believe that you, as our customer, have ordered the items with enthusiasm and an urgent requirement.
The final shipping charges will be the sum of individual shipping rates of all vendors.
For example, if your cart contains ten products from 3 different vendors, you'll be charged the sum of 3 shipping costs from the three individual vendors.
The vendors try to dispatch all orders received by noon Indian Standard Time, within 48 hours from the time of order. For orders received on Saturdays and Sundays, the effort is to get them dispatched by Tuesday.
Vendors may at a few times be limited by technical and stock issues (based on product specification or ready availability) and have to fulfil your order partially. We shall inform you of the same in such rare scenarios before dispatching the order.
Rarely the vendors may have some operational instances where we require more than four days to dispatch the order. In such a scenario, the customer has the right to request a complete refund.
For the fastest possible delivery time (i.e., when the order reaches your doorstep), vendors are instructed to ship your order only through trustworthy and highly reputable courier services.
The vendors have the right to process custom orders and orders provided with bulk discounts within seven working days. The customer may request the cancellation of the order. Still, the decision to refund would depend on whether the materials are already procured.
If you think that the condition or content of the parcel is not proper, or have any doubts regarding it being tampered with or damaged, kindly contact us through the support channel, on through email at 'Sales@Arrowtechcart.com'.
All packages shall be shipped with an invoice included, mentioning the price as regulated by the Indian Tax Regulations.
We use Shiprocket as our fulfilment partner and cover 24,000 Pin Codes.
The expected delivery timeline is a sum of dispatch time and estimated time taken in the courier process for your particular Zip Code.
Most packages arrive on time. Orders sometimes show up after the estimated delivery date. Possible reasons for late delivery include the following:
An incorrect address like missing apartment, building, floor, or unit number;
Severe weather conditions;
International customs procedures.
The recommended actions are:
Track your package and confirm the estimated delivery date in 'My Orders'.
Confirm your shipping address in 'My Orders'. To avoid delivery problems, keep your address information up to date. If there's an issue with the shipping address, try to contact us on email at 'Sales@Arrowtechcart.com'.
For tracking the shipment status of your order, you may either use the 'Track your Order' section of our website or click on the mail confirmation you received from us with the Tracking Information.
Depending on the shipping method you chose, the tracking information might not be visible immediately.
There may be specific reasons not limited to the following:
Items sent by third-party sellers from the Arrowtechcart Marketplace can, in some cases, also not be tracked. It's possible that the seller has shared this information with Arrowtechcart but has chosen a non-trackable shipping method.
The first package scan may be on arrival at a regional hub near the destination, which is common when shipping volume is high, and packages are processed in bulk. Until this first scan, the carrier may not acknowledge receipt of the parcel.
The first package scan may not be until delivery. There may also be a delay in updates to the tracking database.
When the carrier returns a package as undeliverable, we automatically begin issuing a full refund (including shipping charges, except for some handling charges). You receive an email confirming the return and refund details within 48 hours of the parcel being returned to the vendor. For information about the time, it takes to process your refund, go to Returns Section Below.
If your tracking information shows that your package was delivered, but you can't find it within 48 hours of expected delivery:
Note: Some carriers may deliver until 10 PM.
Verify the shipping address in Your Orders.
Look for a notice of attempted delivery.
Look around the delivery location for your package.
See if someone else accepted the delivery.
Some packages travel through multiple carriers; check your mailbox or messages.
If you still haven't received your parcel, try to contact us on email at 'Sales@Arrowtechcart.com'. (we are Delivering product to you in minimum 3 to 4 Days and maximum 8 to 9 Days.)
For a previous RTO, we reserve the right to cancel the fulfilment of orders to the customer at the same address.
we are delivered products to you in minimum 3-4 days and maximum 8-9 days
Delivery charges are decided over the phone communication because each component has a different size, shape and weight resulting in the use of various box sizes
